Política de envío

Last updated: 23 September 2026

Made to order

Fly As A Falcon products are made to order through our production and fulfilment partners, including providers within Printify’s network.

Production generally takes 2–7 business days after an order is submitted to production, unless a different timeframe is stated for the product. Larger orders, busy periods and product availability may affect this estimate.

Production time is separate from delivery time. Business days exclude weekends and applicable public holidays.

Shipping destinations and charges

We deliver to the destinations available for your selected products at checkout. Availability may vary by product and delivery address.

Shipping charges depend on the products ordered, production location, destination and available delivery service. Your applicable shipping charge is displayed before you complete your purchase.

Different products may have different shipping rates. Orders fulfilled by multiple partners may include combined shipping charges, which will be shown at checkout.

Free shipping

Free shipping is available only where expressly offered for the relevant products and destination. Any minimum spend, minimum quantity, exclusions or promotional conditions will be stated with the offer.

A purchase of five or more items does not automatically qualify for free shipping unless the applicable offer specifically provides this.

Where an eligible free-shipping offer does not appear correctly at checkout, please contact us before paying.

Free shipping covers the delivery charge specified in the offer. It does not automatically include separately disclosed import duties, taxes or customs handling charges.

Delivery estimates

Delivery times vary according to the product, production partner, destination and shipping service. Please refer to any delivery information provided for your selected products or contact us before ordering if you need an estimate for a particular destination.

Unless expressly described as including production, a transit estimate starts after dispatch.

We cannot guarantee arrival for a particular event unless we have expressly agreed that deadline before accepting your order.

Estimates do not remove your rights concerning agreed delivery dates, unreasonable delays or non-delivery.

Production locations and separate parcels

Our partners operate in several countries. Depending on the products and available fulfilment options, your order may be produced locally or shipped internationally. Local production is not guaranteed.

Items from the same order may arrive separately and have different tracking numbers. Receiving one parcel does not necessarily mean the whole order has been delivered.

Tracking your order

We will send a dispatch notification using the email address provided with your order. Where tracking is available, the notification will include tracking information.

A tracking number may be issued before the carrier’s first scan, so tracking updates can take time to appear.

If tracking appears delayed, shows an unexpected delivery status, or your parcel has not arrived within the expected period, please contact us.

Customs, duties and import taxes

Import charges depend on the dispatch country, destination, product classification and applicable customs rules.

An order delivered to an EU country may still involve import formalities or charges if it is dispatched from outside the relevant customs territory. We therefore do not guarantee that every EU order is free of import charges.

Footwear, including sneakers, may be subject to different import charges from other apparel. There is no single additional tariff that applies to every sneaker order.

Where applicable, we will explain before purchase whether import charges are included or may be payable separately. Where the agreed delivery arrangement makes you responsible for import charges, the carrier or customs authority may collect them before delivery.

If you receive a demand for a charge that was already collected with your order, please contact us with the notice so we can investigate.

Delays and your delivery rights

If we become aware of a significant delay, we will explain the situation and provide an updated estimate where available.

EU and UK consumers: Unless a different delivery period has been agreed, we will deliver without undue delay and generally within 30 days of the contract being made. If we miss the applicable deadline, your legal rights to require delivery within an additional reasonable period, or to cancel and obtain a refund where permitted, remain unaffected. In some circumstances, cancellation is available without allowing additional time.

United States customers: We will comply with applicable shipment requirements, including shipping within the advertised timeframe or generally within 30 days if no timeframe was specified. If shipment is delayed, we will provide the required notice and options to consent to the delay or cancel for a prompt refund of unshipped goods.

These provisions do not limit any additional rights under applicable law.

Missing, damaged or incorrect deliveries

Please email flyasafalcon23@gmail.com with your order number and a description of the issue. For damaged or incorrect items, photographs of the item and packaging, where reasonably available, help us investigate.

We will work with the production partner or carrier and provide the remedy required by applicable law and our Returns and Refunds Policy.

You should contact Fly As A Falcon for support; you do not need to resolve the issue directly with Printify.

Where applicable consumer law makes us responsible until you or your nominated recipient physically receives the goods, dispatch to our carrier does not transfer that responsibility to you.

Address changes and unsuccessful delivery

Please check your delivery address carefully before ordering. Contact us immediately if it needs correcting. Once production or dispatch has progressed, a change may no longer be possible.

If a parcel is returned because of an incorrect address supplied by you or a failure to collect it, we will contact you about the available options. Any reasonable additional delivery charge will be explained and agreed before resending, subject to applicable law.

We will not charge you to correct a delivery problem caused by us or our fulfilment partners.